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AT&T is an American telecommunications company, and the second largest provider of mobile services and the largest provider of fixed telephone services in the US. AT&T also offers television services under their U-verse brand. AT&T has near-national wireless coverage.
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Problems in the last 24 hours in Terrytown, Louisiana
The chart below shows the number of AT&T reports we have received in the last 24 hours from users in Terrytown and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by AT&T users through our website.
Internet- Phone
- Wi-fi
- Total Blackout
- E-mail
- TV
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Live Outage Map Near Terrytown, Jefferson Parish, Louisiana
The most recent AT&T outage reports came from the following cities:New Orleans, Marrero, Gretna, Harvey, Chalmette and Metairie.
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| Gretna | Wi-fi | |
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Community Discussion
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AT&T Issues Reports Near Terrytown, Louisiana
Latest outage, problems and issue reports in Terrytown and nearby locations:
- K E E🍭 (@majorrkee) reported from New Orleans, Louisiana
@kayitright @ATT Girl I been switched to @Verizon !!! @ATT is pure trash. I had 2 accounts duplicated (THEIR ERROR), yet it still found its way on my credit report and I just gave in and paid the account so my credit is no longer affected. Never again!
- WizardKingVonn🪐 (@WavyRikudou) reported from Marrero, Louisiana
@evanspiegel your one of the creators of your app span chat I have a problem that only you can fix @ATT an att I have a problem that only y’all can fix I don’t want no BS I want what I want @Snapchat
- Chuck Laskey (@ChuckL50) reported from New Orleans, Louisiana
@ATTHelp my internet is down again. I've wasted countless hours attempting to get someone out to fix it. All I get is that there no agents available. Try again later. Starting to wear thin. Can we get this fixed please.
- New Orleans Social Media Hack (@nosmh) reported from New Orleans, Louisiana
Something is not working correctly with my @ATT fiber internet. This makes telecommuting difficult. Anyone else around New Orleans getting errors? (Seems to be DNS related or ssl cert) @ATTHelp
- Klie Kliebert (they/them) (@klie__) reported from New Orleans, Louisiana
@soopajane @ATT It was pretty terrible. I won’t forget the companies who made life harder for a buck and turned their backs on us. And on the flip side, the local small businesses who already lost so much and still helped people. Those same local businesses are helping people through Laura, too.
- ⚜Just Fabulous⚜ (@JayAulait) reported from New Orleans, Louisiana
I had @DirectTV @ATT for over ten years,left because they didn’t offer internet service in my area. I received an offer to come back and I would receive a giftcard. Never received the gift card, called & received no help. Cancelled was stuck with a cancellation fee.
- craig Lotterman (@clotterman) reported from New Orleans, Louisiana
@ATT not only have i not had home internet service for three days I have also had service not show and over 90 min of calls with your ineffectual customer support to figure out why. Yet still no service. But don’t worry. You are still taking my $ to not provide me service
- TaeTerTot (@taediddat) reported from New Orleans, Louisiana
@ATT customer service is so damn terrible! No help at all! Just trash I swear! Time to take this customer loyalty elsewhere 😤
- 𝕴𝖆𝖒 𝕮𝖍𝖗𝖎𝖘𝖙𝖎𝖆𝖓 𝕿𝖚𝖈𝖐𝖊𝖗 (@IAMNOLA) reported from New Orleans, Louisiana
And what the hell is up with the crappy service from @ATT while we’re at it?? Did yall have damage??? #nola
- ⚜️𝘔𝘦𝘢𝘶𝘹🦁 (@504Moe_) reported from New Orleans, Louisiana
Man wtf is wrong with @ATT ?! I been unable to consistently send texts to android devices since last week.....Or is it @Apple that’s messing with my phone since a new one is being released??🤨
- Ed Cosner 🦍 (@EdCosner) reported from New Orleans, Louisiana
@ATT Your customer service SUCKS!! Salespeople are liars we discovered that internet speeds offered are slower than promised you won’t let us talk to a manager or anyone that can resolve our bill. Never hooked it up because the tech told us it was slower than we were offered
- Uncertainty of the Cone (@msthierry110) reported from Terrytown, Louisiana
@IAMNOLA @ATT We have Sprint/T-Mobil and phones never stopped working but there are towers down.
- PatriceWilliamsSmith (@Nolapatrice) reported from Timberlane, Louisiana
Ummm @ATT my cellphone worked perfectly during #HurricaneKatrina in 2005. I NEVER lost service then even during the height of that disaster so why, please tell me why, did my phone go off for 2.5 hours last nite and has been sporadic 2day?? I only have 2 bars now.. what’s up??
- N. Sterling ✈ (@SoulzOfMischief) reported from New Orleans, Louisiana
@kevinflot9 @ATT A damn shame
(Video) Always Place A Bag On Your Car Mirror When Traveling Alone, Here’s Why ! - 💫TOOTSIE💫 (@justmedcelly) reported from New Orleans, Louisiana
@ATTHelp I've been calling since last night. I was able to get a rep on the phone, but he was so rude. Now I'm unable to speak with someone. I keep getting a message "we're having technical support issues" and the phone hangs up. Try trouble shoot via web. Unsuccessful #Help
- WayneDrop (@waynewag9) reported from Marrero, Louisiana
Having two bars LTE with @ATT might as well be no service
- N. Sterling ✈ (@SoulzOfMischief) reported from New Orleans, Louisiana
I been on hold with @ATT for 15 minutes, Comcast would never be this long
- Steve Gilbert😺😸😾🐕🐕 (@stegil56) reported from Bridge City, Louisiana
@ATT Your internet is amazing but your customer service is worse than pulling teeth!
- Greg (@GregShorter504) reported from New Orleans, Louisiana
@ATTHelp it seems that AT&T TV NOW service is down. It only is showing one channel a weather channel and my guide isn’t loading. Tried on my Apple TV and iPhone.
- Lady M (@monicarharris) reported from New Orleans, Louisiana
@ATTHelp Hey! I’m on an unlimited prepaid plan and haven’t been able to use my data to browse or use social media or any of apps without WiFi for almost 2hrs. Please help! I’ve restarted my phone several times. I’ve never had this occur before.
AT&T Issues Reports
Latest outage, problems and issue reports in social media:
- Cheryl Williams (@CherylW65383675) reported
@Lisamac47015091 @ATT Me too! No more of my money supporting this crap. They drew the line...
- Larry Richmond (@larry_richmond) reported
@brandenflasch @ATT Who did you end up going with for the storage solution?
- Aunt Betty (@OdelaBoca) reported
Phone lines down on my street, it’s blocking my driveway and my landline doesn’t work. On hold now for 3 hours to talk to someone because I can’t report it online - @ATTHelp there must be a better way.
- Donna (@Donna302711) reported
@ATT I’ve been trying to cancel your internet and phone services for a while but I have gotten nothing but a run around! Ridiculous
- OrigZaphod (@OZaphod) reported
@ATT John Stanke, since you say White people are the problem, then RESIGN Immediately, YOUR WHITE *******. Stand by your words give the CEO spot to a POC, Shut ******** up with your race baiting crap, Hope you worthless company fails, you whinny ******* crybaby's anyway.
- Missing Fran (@txstcat12) reported
@GetSpectrum Anyone else experience horrible phone call quality the last 2 days? I can’t even call @GetSpectrum support because the voice prompts don’t understand what I’m saying because service is so poor.. I’m about to head to @ATT and I despise them but not many options left…
- Countrygirl Tina (@edengirl58) reported
Enough of this stupid **** @ATT
- Joy Brown (@rcknrllmom) reported
@ATT We finally left your company and you would think it would be easy. The ONE of us who kept his phone so far cannot...you locked his device for unknown reasons and calling didn't help...they couldn't unlock it. Waiting for an email...could be days. UNACCEPTABLE!
(Video) Pet Angel CAUGHT, BUSTED for Scamming Me ~ Heartbroken Trust Shatters Reputable Company - CWayne 🌶🇺🇸🌶 (@bobfromLJ) reported
@ATT says "white people are the problem"....I wonder if the white people that steadily pay their ATT bill are a problem? I will DEFINITELY be changing my phone, internet, and satellite service first thing in the morning! **** AT&T!!!
- Shayla (@Stonks_Love) reported
@ATT I'll be transferring my service to Verizon tomorrow. Been with you guys since 2003 but apparently I'm suddenly too white. My bank acct is white also. We'll be going elsewhere.
FAQs
Why is my ATT phone service not working? ›
Try these tips to get your phone working again
Turn your phone off and back on. Try calling the number again. Make sure your software's up to date: Go to att.com/softwareupdates. Confirm you have wireless service.
Att.net is UP and reachable by us. Please check and report on local outages below ... The above graph displays service status activity for Att.net over the last 10 automatic checks.
Why did AT&T go down in Florida? ›The company said it was caused by an equipment failure at one of their facilities. Most of the wireless customers are now back up and running. Copyright 2023 Sunbeam Television Corp. All rights reserved.
Why does my phone have no service? ›1 Your phone needs to be restarted. 2 Your phone battery is running low. 3 Your phone is in airplane mode. 4 Your phone isn't connecting to the best signal.
Why my AT&T Iphone has no service? ›Go to Settings > Cellular and check to see if your cellular line is turned on. If your cellular line is off, turn it back on. Then check to see if you have service. If you don't see your cellular line in Settings > Cellular, you should set up an eSIM or insert a physical SIM card.
Why is my AT&T not connecting? ›Power cycle (reboot) your AT&T gateway - Unplug the gateway from the power outlet in the wall and wait two minutes before plugging it back in. After the Power, Broadband, and Service lights on your gateway turn green, verify that your connection has been restored.
How do you reset AT&T internet? ›- Press and hold the gateway Reset button for at least 10 seconds. If you let go before 10 seconds, the gateway will reboot, but it won't reset.
- Wait until the gateway restarts and all the status lights are lit.
- See if the Broadband or Service status lights are solid green. If so, the reset worked.
A local network outage can be one of the many reasons that AT&T's Internet may be slow or unreliable. Common causes of a local network outage include power outages, equipment malfunctions, and software issues. If there is an issue with the AT&T infrastructure in your area, this could also lead to service disruptions.
What problems is AT&T facing? ›AT&T still faces a crushing debt load of nearly $170 billion, and an expensive build-out of its 5G network, as well as rival carriers who seem to have a jump on the next generation of fast mobile internet service.
Why is AT&T signal so bad lately? ›The Culprits of Poor AT&T Signal. Much of AT&T's signal strength comes down to how many towers you have in your area and the frequencies the company operates those towers at. This determines both how strong your connection is and how much throughput, or bandwidth, you get from it.
Is AT&T cutting off service? ›
AT&T announced that it phased out its 3G network beginning in February 2022. Verizon announced that it will finish shutting down its 3G network by December 31, 2022. T-Mobile announced that it finished shutting down Sprint's 3G CDMA network as of March 31, 2022 and Sprint's 4G LTE network as of June 30, 2022.
Why is my Mobile network not available? ›There are a variety of reasons why you'd get the "Mobile network not available" error including glitches in your settings, tower service, or billing issues. The easiest, fastest, and most reliable fix is to turn on and off Airplane Mode on your Android and then restart it.
Why does my phone say no network connection when I have data? ›Check if Airplane Mode is turned on
Since airplane mode temporarily blocks SIM networks, mobile data does not work. Simply turn off airplane mode if it is already enabled. Alternatively, you can manually turn airplane mode on and off once. After that, the mobile data should work properly again.
There are a few possible reasons why your iPhone is dead: It's out of battery and needs to be charged. The software has crashed, making the screen black and unresponsive. Your iPhone has a hardware problem such as an old, faulty battery.
How do I reset my AT&T phone signal? ›- From the home screen, tap the settings icon.
- Scroll down and select General.
- From the general screen, scroll down and select reset.
- You will be taken to the reset screen. Select Reset Network Settings. Resetting the network deletes saved Wi-Fi Networks.
- Mobile phone service at 800.331. 0500.
- Other AT&T services at 800.288. 2020.
- Go to your myAT&T account overview. Sign in, if asked.
- Scroll to My devices and select the device you want to unsuspend.
- Select Manage device & features and then See device options, if prompted.
- Choose Reactivate.
- Follow the prompts to reactivate the service on your device.
Connect a wireless device to the Router's network. From the Wi-Fi Settings screen on your wireless device, select the AT&T Wireless Internet's network name. Note: The AT&T Wireless Internet network will display as ATT-WI-[xxxx].
How do I know if my ATT internet is working? ›- Go to the computer or device you want to test. Disconnect all other devices on your network to avoid Wi-Fi® congestion, even if they aren't using internet.
- If testing over Wi-Fi: ...
- Close apps on the device you're testing.
- Run AT&T internet speed test.
Restart your device.
Open your Settings app and tap Network & internet or Connections. Depending on your device, these options may be different. Turn Wi-Fi off and mobile data on, and check if there's a difference. If not, turn mobile data off and Wi-Fi on and check again.
Why is my Wi-Fi not working? ›
Why my Android won't connect to Wi-Fi. There are many reasons why your Android can't connect to Wi-Fi — your Wi-Fi may not be working because of a network or signal outage, an incorrect device setting, the wrong network password, or your phone case could even be too bulky to accept the connection.
How do I update my ATT cell towers? ›Update Android Device
You can update your carrier settings by updating to the newest version of the Android OS available for your device. Tap the “Settings” icon, then select “About device”. Select “Software Update”, then wait for your phone to search for an update.
AT&T has now lost nearly 2 million total video subscribers through the first half of the year – compared to 1.57 million through the first half of 2019.
How do I check my AT&T signal strength? ›Check network connection strength
CONNECTION TYPE: From a connected device navigate to http://att.manager or http://192.168.1.1. When connected to 4G LTE, the LTE icon will be displayed in the top right corner of the AT&T manager site. CONNECTION STRENGTH: The Signal Bars display the connection strength.
Based on 13 Wall Street analysts offering 12 month price targets for AT&T in the last 3 months. The average price target is $22.73 with a high forecast of $28.00 and a low forecast of $18.00. The average price target represents a 33.47% change from the last price of $17.03.
Why does my AT&T internet keep disconnecting? ›If you're too far from your router, your internet may cut in and out as Wi-Fi signals struggle to reach your device. Obstructions between your device and router may also cause intermittent disconnections. Pay attention to your device's Wi-Fi signal meter to see where your Wi-Fi signal gets weak and disconnects.
What is AT&T weakness? ›Weaknesses of AT&T
Increased Debt: AT&T has been taking on more debt in recent years to fund acquisitions and other incentives, such as the 5G rollout.
While both AT&T and Verizon offer vast 4G networks that cover almost all of the U.S., their 5G networks aren't the same. AT&T offers low-band 5G across much more of the U.S. than Verizon does. Conversely, Verizon provides fast millimeter wave 5G also known as Ultra Wideband 5G in parts of many more cities than AT&T.
What cell signal does AT&T use? ›Our 4G LTE network is composed of the following bands: 700 MHz: Bands 12/17/29. 850 MHz: Band 5. 1900 MHz: Band 2.
Which phones will be affected by the 3G shutdown? ›Is my phone or wireless device affected? Any device that relies on a legacy 3G network connection will be affected by the network shutdowns. In addition, legacy Sprint 4G LTE devices that have been grandfathered under the T-Mobile umbrella will also be affected.
What phones will no longer work with AT&T? ›
What phones are affected by the 3G shutdown? For Apple, any phone model older than iPhone 6 will stop working on the 3G network. Whereas for Samsung devices any model before Galaxy S4s will stop working on the AT&T 3G network.
Why did AT&T shut down? ›AT&T is shutting down its 3G networks as part of a greater effort to re-use the spectrum for 4G and 5G — newer standards that are more efficient than 3G. T-Mobile (TMUS) will do the same in the third quarter and Verizon (VZ) will do so by the end of the year.
How do I reset my AT&T signal? ›- From the home screen, tap the settings icon.
- Scroll down and select General.
- From the general screen, scroll down and select reset.
- You will be taken to the reset screen. Select Reset Network Settings. Resetting the network deletes saved Wi-Fi Networks.
Sign in to Smart Home Manager and select Network. Scroll to and select Home Network Hardware. Select Wi-Fi Gateway and then Restart. Select Restart again.
Why is my AT&T service so bad lately? ›The Culprits of Poor AT&T Signal. Much of AT&T's signal strength comes down to how many towers you have in your area and the frequencies the company operates those towers at. This determines both how strong your connection is and how much throughput, or bandwidth, you get from it.
What number do I dial to reset network ATT? ›For newer Android devices
Enter *# *# 72786 #* #* into the dial pad. Don't tap the call icon or try to connect. Confirm the reset. Allow the phone to restart and go through the activation process.
- Unplug your gateway for 15 seconds.
- Remove and reinsert the battery, if you have an internal battery backup.
- Plug the gateway back in and wait for the lights to stop flashing.
- Check your connection to see if the problem is fixed.
Perform a signal refresh
All you need to do is shut down your phone entirely and then start it back up. Another option is to switch on airplane mode for a few seconds or so and then turn it back off.
The power status lights on your Wi-Fi® gateway indicate: Green: The gateway is powered on. Flashing green: The gateway is starting. Amber: There's a software update in progress.
How do I reset my ATT iPhone network? ›Settings app > General > scroll to and select Transfer or Reset iPhone > select Reset > Reset Network Settings > select Reset Network Settings again to confirm.