Enterprise Asset Management (EAM) Software Solutions | SAP (2023)

Enterprise Asset Management (EAM) Software Solutions | SAP (1)

Manage the entire lifecycle of your physical assets with enterprise asset management (EAM) software systems from SAP.

Watch the overview videoRequest a demo

Maximize asset health and performance with SAP Intelligent Asset Management solutions

Maintain and service the performance of physical assets with real-time insights, the IoT, machine learning, mobility, and advanced and predictive analytics.

Revolutionize asset performance

Improve overall asset performance by shifting from static, reactive methods to a more dynamic and prescriptive approach.

Deliver operational excellence

Reduce costs through increased efficiency by integrating business processes across your assets, enterprise, and networks.

Achieve sustainable operations

Realize sustainability goals by extending equipment life, engaging in the circular economy, and leveraging risk management.

Enterprise Asset Management (EAM) Software Solutions | SAP (2)

Industry 4.0

Connect production with end-to-end process execution across the supply chain

Explore now

Product Overview

Plan, schedule, and executemaintenance operations better by integrating intelligent technologies thatdeliver new value and optimize your processes.

Enterprise Asset Management (EAM) Software Solutions | SAP (3)

Risk estimation and evaluation

Estimate and assess risk to select fit-for-purpose reliability methodologies and improve the productivity of your team.

Proven reliability methodologies

Develop asset strategies based on failure mode effects analysis and reliability centered maintenance and optimize outcomes.

AI-based predictive maintenance

Determine an equipment’s failure curve based on calculated probabilities and estimate the remaining useful life.

  • SAP Asset Performance Management

Enterprise Asset Management (EAM) Software Solutions | SAP (4)

Single platform for stakeholders
Identify an owner’s assets across the entire asset lifecycle.

Network collaboration
Bring the asset management ecosystem onto one collaboration platform.

Collaborative asset definition and service
Create an asset foundation for OEMs, components suppliers, operators, and services providers.

  • SAP Business Network Asset Collaboration
(Video) The Complete Guide: Enterprise Asset Management (EAM)

The implementation of intelligent asset management solutions from SAP andSAP Services and Supportwill enable ERG to better manage its assets and respond swiftly to the evolving market environment.

Nurlan Nursultanov,Asset Reliability Director,Eurasian Resources Group S.à r.l.

  • Read the customer story

Enterprise Asset Management (EAM) Software Solutions | SAP (5)

Workforce scheduling anddispatching

Optimize scheduling,planning, and dispatching in real time with tools based on artificialintelligence (AI).

Analytics, reports, anddashboards

Recognize issues and makedecisions to resolve them quickly by using standardized and customizedanalytics and reports.

Mobile field service

Manage existing work andasset data whether you’re online, offline, or occasionally connected.

  • SAP Field Service Management

SAP Customer Experience solutions and SAP Field Service Management have enabled Rheem to move from being a low-margin, unscheduled service business to become a high-margin, customer-centric scheduled service business.

Bruce Kemmi, National Manager, Commercial and Service, Rheem Australia Pty Ltd.

  • Read the customer story

Enterprise Asset Management (EAM) Software Solutions | SAP (6)

Work order management

Manage work orders alongwith notifications, time, parts, measurement readings, and attachments.

Compatibility with multiple devices

Take advantage of the easeof using a mobile device and the back-end flexibility of a modern assetmanagement solution.

Mobile asset management

Manage existing work and asset data whether youare online, offline, or have an intermittent Internet connection.

  • SAP Service and Asset Manager

With SAP Service and Asset Manager, we’re eliminating paper-based processes out in the field. Our workers can access the data they need as well as capture real-time information regarding work completion and trackability back into the SAP system. Then all that data is available to management in real time.

Laura Musgrove, Global Business Solutions for Operations, Freeport-McMoRan Inc.

  • Read the customer story
(Video) Enterprise Asset Management (EAM) Software - Complete Guide

Enterprise Asset Management (EAM) Software Solutions | SAP (7)

Asset operations and planning

Monitor important, time-sensitivework proactively across maintenance activities and spare parts inventory.

Maintenance scheduling

Track work status and buildschedules by simulating scope and workload.

Maintenance execution

Complete planned andunplanned maintenance tasks in a more efficient manner.

  • SAP S/4HANA Asset Management

In choosing an intelligent, predictive maintenance solution, integration with our core ERP systems was key. With SAP S/4HANA and SAP Intelligent Asset Management solutions, we have one unified system that provides everyone with the visibility they need to work efficiently and effectively.

Massimo De Filippi, Director of Technical and Information Services and Design, RetiPiù S.r.l.

  • Read the customer story

Enterprise Asset Management (EAM) Software Solutions | SAP (8)

Standalone web-based spatial explorer and editor

Access enterprise and publicly available GIS information, while creating and editing spatiallyenabled business objects.

Linear asset management support

Linear referencing methods to describe and locate a position along the length of the asset and define permanent reference locations in any place or position.

Federation of GIS data

Expose geometries andattributes of geospatially enabled business objects as REST-based featureservices.

  • SAP S/4HANA for Spatial Asset Management

Enterprise Asset Management (EAM) Software Solutions | SAP (9)

Collaborative service ecosystem

Grow your workforce from your own proven and trusted network of service professionals.

(Video) EAM - Enterprise Asset Management

Skill and qualifications management

Give customers the best professional service possible anytime and anywhere.

AI-enabled scheduling and technician empowerment

Dispatch technicians to service requests in real time and manage tasks until completion.

  • SAP Crowd Service

Enterprise Asset Management (EAM) Software Solutions | SAP (10)

Operational excellence at Roche

Learn how Roche used asset management solutions from SAP to improve maintenance.

See how customers are succeeding with EAM solutions from SAP

Turn services into a vital and vibrant part of your business

Enterprise Asset Management (EAM) Software Solutions | SAP (11)

Stand out and grow using innovative service models

Find out how servitization can differentiate your business, increase profits, and boost equipment performance.

  • View the infographic

What are analysts saying about innovations in asset management?

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Achieve maximum value with intelligent asset management

As manufacturers adapt to changing economic and competitive pressures, many are adopting an Industry 4.0 mindset with a focus on transitioning from an automated to intelligent manufacturing and intelligent asset management mindset.

  • Read the report

Enterprise Asset Management (EAM) Software Solutions | SAP (13)

Inspiring customer loyalty and driving business growth

Read the latest white paper by IDC on service excellence to uncover how executives in select industries establish the service life cycle that inspires customer loyalty and drives business growth.

  • Read the IDC report

Enterprise Asset Management (EAM) Software Solutions | SAP (14)

Enhance asset management with Industry 4.0

See how manufacturers use digital technologies to improve equipment practices and performances aligned with effective maintenance.

  • Read The MPI Group report
(Video) Overview of SAP S/4 HANA EAM ( Enterprise Asset Management)

Resource Center

White PaperElevate your intelligent asset management strategyDiscover how to take advantage of an ecosystem-wide approach to asset management that supports new technologies such as AI and automation.Read the white paperWhite PaperTransform asset management with SAP solutionsGet a detailed overview of our asset management solution portfolio and value proposition for customers.Read the white paperInformation SheetManage the complete lifecycle of your equipmentFind out how you can boost operational efficiency based on best practices.Read the info sheetWhite PaperTransforming service management to tap into new revenue and sustainabilitySharpen your competitive edge and achieve your sustainability goals with innovative product-as-a-service models.Read the report
VideoMoving more passengers in comfort and safetyDiscover how Swiss railway company SBB AG optimized its asset maintenance planning and processes for a safe, reliable experience.Watch the videoVideoRealize intelligent asset managementSee why SAP Intelligent Asset Management solutions are essential in anintelligent enterprise.Watch the video
Enterprise Asset Management (EAM) Software Solutions | SAP (21)

News from SAP

What’s new in intelligent asset management?

Stay up to date on innovations in SAP Intelligent Asset Management by reading the latest news and announcements in the SAP News Center.

Read the latest news

Thought LeadershipOperating in the Intelligent Enterprise Maximize asset performance and perfect operational reality with a digital supply chain.Read the paper

Frequently Asked Questions

Enterprise resource planning (ERP)is a software system that helps you to manage and integrate the core parts of your business, supporting automation and processes in finance, human resources, manufacturing, supply chain, services, procurement, and more.Enterprise asset management (EAM)is an important business area within supply chain and incorporates the management and maintenance of physical assets owned by a company throughout the entire asset lifecycle.

Learn more:

  • What is ERP?
  • What is EAM?

A computerized maintenance management system (CMMS) is a tool to automate maintenance and operations management. It allows asset-intensive industries to focus on driving asset uptime. An EAM system enables asset-intensive industries to manage the lifecycle of physical assets including capital planning, procurement, installation, performance, maintenance, compliance, risk management, and asset disposal.

Learn more:

  • What is EAM?

EAM software helps organizations manage the whole lifecycle of physical assets including capital planning, procurement, installation, performance, maintenance, compliance, risk management, and asset disposal.

Learn more:

  • What is EAM?

Asset collaboration is the aspect of asset management that brings together various stakeholders in the physical asset lifecycle to collaborate, cooperate, and meet asset management objectives. Where asset management incorporates the management and maintenance of physical assets owned by a company throughout the lifecycle of an asset, asset collaboration involves the sharing of asset data and workflow processes across asset owners, operators, manufacturers, and service providers. Asset collaboration activities span asset definition, commissioning, and maintenance, and help organizations achieve optimal asset management. Read more about asset collaboration on SAP Business Network here.

Questions? Get in touch!


What is the difference between ERP and EAM? ›

ERP is activities over assets

These platforms are generally created to help manage financial, sales, manufacturing, HR, and production processes. On the other hand, EAM only focuses on an organization's physical assets.

What is EAM management software? ›

EAM software helps organizations to plan, optimize, execute, and track the necessary activities, priorities, skills, materials, tools, and information associated with an asset. Failure to manage and maintain enterprise assets can lead to unplanned downtime, suboptimal asset performance, and supply shortages.

Is EAM part of ERP? ›

EAM is narrow in scope — it focuses on managing the maintenance and lifecycle of your assets. ERP is much broader. It offers features normally covered by a range of different software systems all in the same platform. ERP does offer some of the same features as EAM in regards to asset management and financial planning.

What is the difference between SAP EAM and SAP PM? ›

Hi, SAP EAM is a packaged solution for asset operators supporting the entire life cycle of assets . SAP EAM uses the available functionality of the mySAP business suit. SAP PM is a major part of it.

Is SAP an EAM system? ›

Manage the entire lifecycle of your physical assets with enterprise asset management (EAM) software systems from SAP.

What are the benefits of EAM system? ›

EAM software helps you do things like:
  • Track real-time asset performance.
  • Increase operational efficiency.
  • Improve asset reliability and uptime.
  • Centralize critical information.
  • Improve collaboration and communication.
  • Get in-depth cost analysis.
Jun 17, 2021

What are the components of EAM? ›

There are 7 key components within EAM. They include Work Management, Asset Management, Labor Management, MRO (Maintenance, Repair, Operations) Management, Contract Management, Analytics and Reporting, and Financial Management.

What is an example of an asset management system? ›

The company's asset management needs to be a holistic approach that looks at the entire lifecycle of the asset. A good asset management system example is the lifecycle of a laptop. It is procured, assigned to a user, updated until it is no longer sustainable, and then disposed of.

Who uses EAM? ›

EAM is mostly used in industries that rely heavily on expensive and complex physical assets, such as vehicles, plants and heavy equipment. Prominent EAM users include the shipbuilding, mining, energy, government, utilities, aerospace and defense industries.

What does EAM mean in SAP? ›

Manage the entire lifecycle of your physical assets with enterprise asset management (EAM) software systems from SAP.

Is EAM another name for asset accounting? ›

EAM stands for Enterprise Asset Management. It is a set of processes and tools that allow companies to track and manage their physical assets (machines, equipment, buildings, and vehicles) throughout their lifecycle – from procurement to disposal.

Is Salesforce an ERM system? ›

While Salesforce is the #1 customer relationship management (CRM) platform in the world, it is not an Enterprise Resource Management (ERP) system.

Is EAM the same as CMMS? ›

A CMMS focuses on maintenance, while an EAM system takes a comprehensive approach, incorporating multiple business functions. A CMMS starts tracking after an asset has been purchased and installed, while an EAM system can track the whole asset lifecycle, starting with design and installation.

What is the difference between CMMS and EAM? ›

Whereas a CMMS is used primarily to manage the maintenance of equipment and machinery, Enterprise Asset Management Software (EAM) takes a holistic view of the complete asset lifecycle management. That includes planning, procurement, operations, and disposal.

Does SAP do asset management? ›

Maximise asset health and performance with SAP Intelligent Asset Management software. Maintain and service the performance of physical assets with real-time insights, the IoT, machine learning, mobility and advanced and predictive analytics.

Is SAP an ERP or ERM? ›

SAP ERP – enterprise resource management system.

Which are two types of systems in SAP? ›

The following types of SAP system exist:
  • PROD: Production system. A system in which the real-life business processes of a company are mapped and in which real-time data is recorded.
  • DEVELOP: Development system. ...
  • TEST: Test system. ...
  • TRAIN: Training system. ...
  • IDES. ...
  • DEMO: Demonstration system. ...

Is Maximo a ERP or EAM? ›

IBM Maximo Manage is a fully integrated enterprise asset management (EAM) platform that uses advanced analytic tools and IoT data to improve operational availability, extend asset lifecycles and optimize performance.

What is EAM strategy? ›

An EAM strategy is a comprehensive plan that outlines how an organization manages, maintains, and optimizes the performance of their physical assets.

What is the purpose of enterprise management system? ›

An Enterprise Management System (EMS), also known as Enterprise Systems, is an application software package that helps organizations to manage various software tasks and achieve their software needs in real-time. The software is customized based on an organization's needs.

What is EAM implementation? ›

An Enterprise Asset Management system is used for the management of assets throughout their lifecycle. EAM software is multidimensional and usually includes maintenance management, planning and scheduling, support mobility, supply chain management and Safety (EHS) and more aspects.

What are the different types of maintenance in EAM? ›

The most common types of maintenance are Preventive Maintenance, Corrective Maintenance, and Emergency maintenance.

What are the 3 main asset management types? ›

Three of the main types of asset classes are equities, fixed income, and cash and equivalents. For individual investors, these are more commonly referred to as stocks, bonds and cash.

What are 3 methods that are used to manage asset management? ›

The 3 methods most commonly used to manage asset management include 1) Manual organization with spreadsheets and process agreements 2) DAM (Digital Asset Management) Software purpose-built for managing your assets or 3) Asset management tools provided with centralized storage systems.

What are the three areas of asset management? ›

  • 1.1 Financial asset management.
  • 1.2 Physical and Infrastructure asset management.
  • 1.3 Engineering asset management.
  • 1.4 Software asset management.
  • 1.5 International Standard series on Asset Management.
  • 1.6 Enterprise asset management.
  • 1.7 Public asset management.

What is another word for asset management? ›

The term asset management is synonymous with wealth management.

What market is EAM? ›

Enterprise Asset Management Market Research, 2031

Enterprise asset management (EAM) is a set of processes and tools that allow companies to track and manage their physical assets such as machines, equipment, buildings, and vehicles throughout their lifecycle from procurement to disposal.

What is eAM in Oracle? ›

Oracle Enterprise Asset Management (eAM) eliminates excess and obsolete spare parts inventories, promotes environmental, health and safety policies, and improves coordination of production and maintenance schedules.

What is the difference between asset management and asset accounting? ›

There is no differences between Asset Accounting (AA) and Asset Management (AM).

What does EAM mean in investment? ›

External Asset Managers, also referred to as Independent Asset Managers (IAMs and EAMs, respectively) are private wealth management companies that provide bespoke asset management services to high net worth and ultra-high net worth clients.

What type of assets are included in asset management? ›

It encompasses investments, real estate holdings, brokerage services, and all the intangible investments of an organization. In this category, asset management involves tracking market rates, tax responsibilities, and other financial liabilities, such as debts, and compiling interest.

What ERP is Tesla using? ›

Warp Drive

Tesla's entire financial and operational system is completely internally-generated and integrated via its ERP software they developed in-house called Warp. Warp enables real-time, collaborative, and synced operations for a seamless workflow across Tesla production and staff functions.

What is difference between CRM and ERM? ›

See the Key Differences

In general, relationship marketing is a sales and marketing method, while the CRM concept refers to the software and processes used to manager the marketing methods.

Is QuickBooks an ERM? ›

QuickBooks is not an ERP because it provides only accounting functions — just one of the components of an ERP system. ERP systems help businesses manage a wide variety of business processes, including sales and marketing, production, inventory management, procurement and more.

What is the difference between EAM and APM? ›

EAM covers the key aspects of the maintenance management. That includes work order management, service requests, preventive maintenance, vendor management, documentation and reporting, parts and inventory, etc. While APM also does those things, it relies on data analytics to optimize asset performance and reliability.

What is EAM in engineering? ›

Engineering asset management (EAM) is the management of engineering assets and it provides guidelines on the effective usage of all the physical engineered assets within the organization. It is deemed essential to understand the concept of effective EAM and practices in an organization.

Does SAP have a CMMS system? ›

SAP offers industry-leading products and modules to suit businesses' CMMS systems and maintenance management requirements. SAP Plant Maintenance (SAP PM) module is at the core of SAP's CMMS offering that manages all maintenance activities in an organisation.

What are the two types of CMMS used in the industry? ›

There are two common types of CMMS software: Web-based (also known as Cloud-based) and on-premise CMMS software. Web-based CMMS software, the client's database is hosted on the vendor's server and accessible via the Internet.

Is asset management part of ITIL? ›

In the ITIL framework, Asset Management is part of the Service Transition lifecycle stage. This is one of the five lifecycle stages of the ITIL framework.

Do companies still use SAP? ›

SAP's software is used by small, medium-sized and most large companies and corporations. Of its more than 440,000 customers, around 80 percent are small and medium-sized enterprises.

Is software asset management part of ITIL? ›

So, as we can see Software Asset Management practice is one of the crucial ones in the whole ITIL, because it's one of the foundations for all other ITIL practices.

What is the difference between EAM and ITAM? ›

ITAM and EAM are similar in that they both manage important assets. While ITAM focuses on assets specific to technology, EAM involves the management of physical assets of an organization throughout each asset's lifecycle.

What is the difference between ERP and ERM? ›

ERM focuses on the efficient use of internal assets such as tools, materials, personnel, and technology to effectively achieve business goals. On the other hand, ERP is the automated integration of all areas of a business from manufacturing, accounting, sales and marketing into one system.

What is the difference between ERP and extended ERP? ›

Enterprise Resource Planning (ERP) is software that facilitates more efficient business processes in the finance, manufacturing, distribution, sales, and other core business areas. Extended ERP includes other software and business processes.

What is the difference between an ERP and other enterprise software? ›

Usually, ERP comes with databases and a particular architecture, whereas ES has no architecture. Enterprise systems leverage the data that is already available across the company. In most cases, ERP applications need to be customized, whereas ES doesn't need any changes.

What are the three main deliverables of ITAM? ›

How does an IT asset management process work?
  • Asset identification: The first step in IT asset management is to create a detailed inventory of all IT assets. ...
  • Tracking: This involves using an ITAM tool or system to continuously monitor IT assets. ...
  • Maintenance: IT assets are maintained according to their lifecycle stage.
May 6, 2022

Is SAP an ERP or CRM? ›

SAP is both a CRM and ERP system. It offers a wide range of solutions that cater to the management of business processes and relationships. CRM (Customer Relationship Management) and ERP (Enterprise Resource Planning) are two primary components of SAP's software offerings.

What are the 3 common types of ERP? ›

There are three main types of ERP systems that function with different deployment model options. The most common types of ERP systems include cloud ERP, on-premise ERP, and hybrid ERP.

What are the 2 types of ERP architecture? ›

ERP architectures can be split into two categories: monolithic and postmodern. Each one has its own features and varies in different capabilities.

Is ERP just software? ›

Enterprise resource planning (ERP) is a software system that helps you run your entire business, supporting automation and processes in finance, human resources, manufacturing, supply chain, services, procurement, and more.

Is an ERP the same as a CRM? ›

While the entire organization will come to rely on both ERP and CRM systems, the fundamental difference between ERP and CRM is that ERP is primarily for financial data and the finance department, while CRM is customer data used by the sales and customer service departments.


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